Tech Tips: Tech support scams can be all too convincing

Tech support scams are a continuing menace to consumers. Here’s how to spot a tech support scam and how to find real tech support options.

One of the most common tech support scams is the unsolicited phone call. The scammer pretends to be a technician from a big-name company who just happens to have detected problems with your computer during a routine scan. They’ll even spoof the caller ID, so the call really looks like it came from Microsoft or Apple. But big tech companies don’t make unsolicited calls to random consumers, and they don’t scan the internet looking for