Customer Contact Center Manager job with Freddie Mac

At Freddie Mac, you will do important work to build a better housing finance system and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Position Overview:
The CSCC Manager represents their team of Underwriters to stakeholders within Freddie Mac and builds relationships. The CSCC Manager will become known internally at Freddie Mac as a source of rich customer insights due to their ability to analyze, identify trends and areas where service can be improved for customers. The CSCC provides business, policy and technical support to Freddie Mac customers